This Housing Manager position is a key leadership role, responsible for the day-to-day management of a team of approximately nine Housing Officers, alongside oversight of an Anti-Social Behaviour Coordinator and Housing Assistants. Reporting to the Head of Housing, the successful candidate will play a pivotal role in maintaining high service standards and ensuring consistency across multiple teams and operational areas.
Key Responsibilities of a Housing Manager:
Lead and manage a team of Housing Officers across designated patches
Provide line management and oversight to the Anti-Social Behaviour Coordinator
Oversee Housing Assistants and support their development
Manage staffing matters including performance, absence, and general people management
Support the team with complex and escalated tenancy cases
Ensure consistent processes and service delivery across teams and locations
Oversee day-to-day housing management operations and administrationSalary & Benefits
Starting salary: £45,000
Annual incremental progression
Hybrid working
Office base in Powys, WalesAbout You
To be successful in this Housing Manager role, you will demonstrate:
Proven experience within housing management, ideally in a social housing or housing association setting
Strong people management experience leading tenant-facing teams
Ability to manage complex tenancy cases and support teams with escalations
Good understanding of Welsh housing legislation and the regulatory environment
Experience overseeing anti-social behaviour casework and multi-agency working
Ability to implement and maintain consistent processes across teams
Welsh language skills or an understanding of Welsh language and culture (desirable)
A relevant housing qualification (e.g. CIH Level 5 or equivalent) is advantageousIf this Housing Manager role is of interest please apply or contact (url removed)
Salary description
£45000.00 - £45000.00 per year