Location: Rochdale (Greater Manchester)
Type of role: Permanent
Working hours: 35 hours/week
Monday to Thursday 9am-5pm, Friday 9am-2:30pm
Pay rate: £14.83/hr (equivalent to £27,000/annum)
About Company
Our client has been a leader in textile manufacturing since 1880, specializing in innovative and high-quality fabrics made in the UK. Renowned for being the original manufacturer waxed cotton, the company has continuously invested in research and development to maintain its position as the market leader in heritage textiles. With a history of innovation dating back to its first patent in 1896, They customize their machinery and processes in-house to create unique fabrics for outerwear and accessories. Rooted in over a century of craftsmanship and expertise, the company is committed to delivering excellence and inspiring design to its global clients.
Job Purpose
We are looking for an enthusiastic and organised individual who is able to prioritise their workload, with excellent attention to detail. The successful candidate will have a key role in supporting our customers and sales team.
Key Responsibilities:
Taking orders over the phone and through email, and accurately inputting these orders into a SAP system (to create order acknowledgements, invoices and delivery notes).
Providing customer service on any inbound or outbound calls/emails
Working with the sales team to resolve customer queries
Updating customer orders
Liaising with the warehouse team to pick and arrange packing of goods for shipment
Sending samples to customers
General office administration (filing, answering calls)
The role requires a minimum of two years’ experience in a customer service / sales office environment.
Experience of SAP is advantageous.
How to Apply
If you are a motivated individual with a strong work ethic and a desire to contribute to the growth of our client’s business, we encourage you to apply for this opportunity.
LMIND
Salary description
£27000.00 - £27000.00 per year