Field Service Engineer – Paper Industry Specialist
Kent area (primarily Sittingbourne) – with UK-wide travel flexibility Role Type:
Salary – Experience Dependent + Car + Bonus + Private Medical
I’m currently recruiting for one of the worlds best known engineering companies who are seeking a QCS specialist to join their team. Focusing mainly on a key paper manufacturing site in Sittingbourne. You'll become the go-to expert for advanced Quality Control Systems (QCS) — high-precision measurement and control technology that ensures top-quality paper production runs smoothly and consistently.
Responsibilities – Field Service Engineer (QCS)
- Deliver full preventative and corrective maintenance, configuration, calibration, modifications, cleaning, and adjustments on specialist QCS equipment — both on-site and via remote dial-in.
- Provide high-level technical and application support, including troubleshooting software issues and advising on maintenance strategies, process optimisation, and operational best practices.
- Fulfil Service Agreement commitments using specialist reporting tools (like ServicePro) to demonstrate performance and value.
- Participate in a 1-in-3 on-call rota (with 24/7 support ethos) — offering out-of-hours cover when needed.
- Build strong, collaborative relationships with production and engineering teams at customer sites.
- Occasionally travel to other UK sites to support the wider team and deliver the same high standards.
Experience/Qualifications - Field Service Engineer (QCS)
- Minimum Level 3 or HNC (or equivalent) in Electrical Engineering, Measurement & Control Engineering, or a closely related field
- Clean UK driving licence.
- Good networking and relationship-building abilities
- Results-driven mindset
- Knowledge of the paper manufacturing industry.
- Experience with QCS systems (or similar process control/measurement technology).
- Commercial awareness.
Benefits - Field Service Engineer (QCS)
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Company car or cash for car allowance
- Private medical cover for yourself
- Generous bonus scheme
For more information on this role, please contact Andrew Haddon on 01453 796617 or send a copy of your CV to Andrew.haddon@omegaresource.co.uk
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
Ideal background / Previous roles may include: Field Service Engineer | Service Engineer | QCS/DCS Technician | Controls Engineer | Instrumentation Engineer | Process Control Technician | Automation Technician | Electrical Field Engineer | Maintenance Engineer (Paper/Pulp/Process Industries) | Site Service Engineer | Technical Support Engineer (Industrial Automation) | PLC/DCS Specialist | Measurement & Control Technician