The role:
Monitoring sales across a range of customer accounts including managing a range of key accounts
Creating, analysing and providing reports to the sales director and highlight anomalies and opportunities
Negotiating special agreements with key accounts and providing guidance to other members of the team
Managing the team on a day to day basis including recruitment, training and performance management as well as providing day to day guidance with customers
Developing an understanding of the company's and competitors product ranges
Understanding production/print processes, costs, logistics, and competitor capabilities
Working with Marketing to maximise product exposure through industry media, social media, email campaigns, and catalogues
Occasionally visiting key accounts and attending exhibitions as required
Driving process improvements, support complaint resolution, and provide guidance to sales and aftersales team
About You:
Previous experience in a similar Sales Office Manager or similar role such as managing and working with a team providing customer care in a business to business environment
Experience of face to face meetings
Exceptional relationship builder
Excellent interpersonal skills
A good problem solver
Confident using Word, Excel and Outlook
A full current driving licence
Benefits:
A salary of up to £42,000
21 days holiday plus bank holidays, rising to 24 days
Your birthday as an extra day off
An early Friday finish every other week
Free parking
Pension scheme
Regular staff rewards and social events
Staff discount
Support for your charity work
Staff referral bonus
Great career prospects
Salary description
£42000.00 - £42000.00 per year