The Role
Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage.
Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications
Relevant technical / Loss Adjusting experience is desired.
Prior subsidence project management experience, perhaps.
Degree in Building Surveying (BSC Hons).
You will ideally be MRICS qualified {AssocRICS} as a minimum.
Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation.
Strong communication skills, both written and verbal.
Excellent customer service, organizational & communication skills.
Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1012. For all other vacancies, take a look at our website - (url removed)
Salary description
£50000.00 - £70000.00 per year