Near Whitchurch
Permanent
Salary £28,094
Our client, a well-established business based near Whitchurch, is seeking a Transport Administrator to join their team on an initial 6-month fixed-term contract. This role has been created to provide operational support whilst a new transport management system is implemented across the business.
As the existing transport team will be heavily involved in the project, you will play a key role in ensuring the day-to-day transport operation continues to run smoothly. Although initially offered as a fixed-term contract, there is potential for the position to become permanent following a review at the end of the project.
The Role
Working as part of a busy transport team, you will provide administrative and communication support to ensure deliveries are effectively coordinated and customers receive excellent service throughout the process.
With approximately 50 vehicles operating daily, you will act as a central point of contact between drivers, customers and the wider transport team, helping to manage any delays, issues or updates that may arise throughout the day.
Key responsibilities will include:
* Reviewing daily transport plans and understanding scheduled routes and deliveries.
* Monitoring driver updates through the transport communication system and responding to any delays or operational issues.
* Liaising with customers to provide delivery updates and revised estimated arrival times where required.
* Communicating with drivers to obtain information and support the smooth running of daily operations.
* Welcoming drivers back at the end of their routes and collecting completed paperwork.
* Providing general administrative support to the transport department.
* Assisting the wider team with ad-hoc duties and ensuring excellent communication across the operation.
Candidate Requirements
* To be considered for this opportunity, applicants should have:
* Previous administration experience within a busy office environment.
* Excellent attention to detail and strong organisational skills.
* Confident communication skills, both over the phone and in writing.
* The ability to remain calm and organised during busy periods whilst also staying motivated during quieter times.
* A positive, proactive and flexible approach to work.
* Strong team-working skills and a willingness to support colleagues whenever required.
* Confidence liaising with both customers and drivers to provide updates and resolve queries.
* Experience within a transport, logistics or distribution environment would be advantageous, although it is not essential.
Working Hours
The role operates on a rotating shift pattern:
Week 1: Monday to Friday, 7:00am - 4:00pm
Week 2: Monday to Friday, 9:00am - 6:00pm
In addition:
* 1 Saturday in every 7 will need to be worked.
* 1 in every 3 Bank Holidays will need to be covered (The business is closed on Christmas Day, Boxing Day and New Year's Day)
This is an excellent opportunity to join a supportive team and gain valuable experience within a busy transport operation, with the possibility of securing a permanent position following the completion of the fixed-term contract.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE27024
Salary description
£28094.00 - £28094.00 per year