Plymouth
£25,000 - £27,000 + Sick Pay & Additional Perks
Are you an Administrator with a strong customer service background looking for a busy and varied role where no two days are the same?
This national Facilities Services company is expanding following multiple contract wins and is looking to build a new team to support its growing operations.
As a Contract Support Administrator, you will be part of a team of Administrators and Helpdesk Operatives responsible for handling incoming calls and emails relating to both planned and reactive works. You will log jobs onto the system, schedule engineers to attend site, and ensure jobs are completed and closed correctly for invoicing.
You will play a key role in ensuring all work orders are processed within required timeframes while maintaining accurate records on the CAFM system and keeping all stakeholders informed.
Key Responsibilities
Process planned and reactive jobs from initial booking through to completion and invoicing
Accurately input information onto the Concerto CAFM system
Schedule engineers and subcontractors to attend works
Maintain excellent working relationships with colleagues, clients, and contractors
Assist with the collation of monthly reports
General administrative duties as required
Attend meetings when requested
Carry out additional duties as required by the Line Manager For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat
Salary description
£25000.00 - £27000.00 per year