This is a varied role supporting the day-to-day operation of the office, whilst taking ownership of a range of administrative, compliance, customer account and company processes.
The successful candidate will be confident managing their own workload, maintaining accurate records and liaising with a variety of stakeholders including clients, solicitors, internal teams and external providers.
Key Responsibilities
* General office administration and telephone cover.
* Maintaining accurate client and company records.
* Managing ownership changes and onboarding new clients.
* Completing AML checks and compliance administration.
* GDPR and document management.
* Administration of resale processes and responding to solicitor enquiries.
* Maintaining company records, compliance registers and documentation.
* Supporting industry accreditations and regulatory requirements.
* Reviewing and approving statements and payment runs prepared by outsourced accounting providers.
* Investigating and administering refunds and account queries.
* Liaising with clients, solicitors, internal teams and external contacts.
* Providing general administrative and operational support to the wider business.
About You
The ideal candidate will have a strong administrative background and be comfortable managing processes, maintaining accurate records and coordinating with multiple stakeholders.
You will be:
* Highly organised and proactive.
* Accurate with excellent attention to detail.
* Confident managing confidential and sensitive information.
* Able to manage multiple priorities and work to deadlines.
* A strong communicator, both written and verbal.
* Comfortable working independently and taking ownership of tasks.
* IT literate with good Microsoft Office skills.
* Professional, reliable and able to build positive relationships.
Previous experience within administration, compliance, accounts or a regulated environment would be advantageous, although strong administrative experience will also be considered.
This is an excellent opportunity to join a well-established organisation in a varied role offering genuine responsibility and the opportunity to become an integral part of the Head Office team
Salary description
£29000.00 - £29000.00 per year