Overview of Role:
The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities:
Carry out service and maintenance works on a variety of domestic properties across the region.
Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
Communicate updates and progress of work, completing the required paperwork electronically and manually.
Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements:
Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
Out of Hours evening and weekend cover on a rota basis is required as part of this role
A friendly and professional attitude to build strong relationships with clients & tenants
It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Working hours are:
We are committed to providing a flexible work pattern and enhanced pay rates:
5 days per week (Mon - Fri) 8am to 5pm - 40 hrs
4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum
5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum
1 hour for lunch daily, call out rota to go on doing evenings & weekend work.
What We Offer:
Company vehicle and fuel card
Bonuses and enhanced payment options
Support provided for professional qualifications
Employee wellbeing programme, occupational health support, telephone support- counselling for staff
Service level awarded annual leave
Enhanced maternity & paternity packages
Dental/Healthcare cash plan
Cycle to Work Scheme
Electric Vehicle Leasing Scheme
Gender & Equality Working Group
Sureserve Academy- a platform for development, career progression
Employee Voice programme
Social activities for all of our Teams
Celebrating the fantastic ways in which our employees live our values
Salary description
£42000.00 - £48160.00 per year