Salary: £22.21 per hour PAYE or £28.07 per hour Umbrella
Location: Hertford, Hertfordshire (hybrid working, monthly office meetings required)
Contract: 6 Months initially
Job Summary
We are seeking an experienced and accredited Counter Fraud Specialist/Investigator with substantial experience in local authority work, particularly tenancy and housing fraud. The successful candidate will be able to:
* Take on a live caseload immediately
* Develop and maintain strong relationships across housing service teams
* Use the INCASE365 Case Management System efficiently
* Conduct a full range of investigative activities, including preparing summary reports for housing service decisions and compiling files for civil and criminal proceedings
You will be a key member of the Volume Investigation Team, supporting and developing junior officers, and contributing to team leadership. This is a hybrid role with flexible working hours, allowing work from home or office, with occasional travel in Welwyn required.
Key Responsibilities
* Lead complex investigations in tenancy/housing and corporate fraud
* Act as Lead Case Officer for prosecutions, attending court as necessary
* Identify appropriate sanctions and ensure full implementation
* Conduct interviews in line with PACE Codes of Practice
* Analyse evidence, prepare reports, and present findings for decision-making and court proceedings
* Develop proactive fraud detection and prevention strategies
* Build relationships with partner agencies and statutory bodies
* Deliver fraud awareness training
* Manage a varied and complex caseload within council policies and deadlines
* Contribute to service improvement, innovation, and continuous development
Essential Requirements
Qualifications
* Fully completed professional counter fraud qualifications (ACFS, ACFM, PIP, ACFE)
* Member of the Government Counter Fraud Profession
Experience & Knowledge
* Minimum of 2 years’ experience in fraud, criminal, civil, or disciplinary investigations
* Strong understanding of investigative legislation, financial regulations, and anti-fraud controls
* Skilled in evidence preparation for civil and criminal proceedings
* Experience using INCASE365 Case Management System
* Track record of delivering innovation, service improvement, and change
* Excellent interview and investigative skills (PACE compliant)
Additional Information
* Hybrid working: work from home or office, with monthly office meetings
* Flexible working hours
* Travel across Welwyn and Hertfordshire as required
* Standard DBS check required
Salary description
£22.00 - £31.00 per year