Responsibilities include however are not limited to:
Responding to inbound customer inquiries via phone
Resolve issues and provide effective solutions
Use internal systems and knowledge to support customers
Collaborate with other team members to share knowledgeTo be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team.
Role: Customer Service Advisor
Location: Reading - hybrid working
Hourly Rate: £15.54 per hour
Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm
Start Date: 10th August 2026
Due to a structured training plan, we cannot consider anyone who has holidays in the first 4-6 weeks of this assignment.
Duration: Temporary support for 12 months
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Salary description
£15.54 - £15.54 per hour