The successful candidate will be responsible for leading and supporting the service, ensuring high-quality care delivery, maintaining compliance, and promoting positive outcomes for individuals with learning disabilities.
Requirements:
* A minimum of three years’ experience supporting people with learning difficulties/mental health needs
* At least one years’ experience of supervising staff or managing services for people with learning disabilities/mental health needs
* Possession of or willing to work towards NVQ 4/5, RMA, Diploma
* Level 5 or equivalent professional qualification
* Ability to provide person centered rotas for the service Application Desirable
* Knowledge & understanding of the Mental Capacity Act and DOLs as well as comprehensive knowledge of CQC standards and requirements and service compliance.
* Awareness of current approaches and good practice in the provision of support for people with learning disabilities/mental health needs.
* Understanding of the rights & entitlements of service users and ability to advocate on their behalf
* Ability to engage with service users, and to develop and sustain warm and trusting relationships
* A high level of customer focus and the ability to lead and manage a team to provide excellent customer service
* Good written & verbal communication skills and ability to listen to listen sensitively to others
* Good numeracy skills and experience of preparing/managing budgets
* Ability to carry out comprehensive assessment of an individual’s support needs
* Ability to devise effective individual care plans, risk management plans and management guidelines in partnership with service users, families & involved agencies
* Experience of consulting with service users & families and responding to their views in service development and delivery
* Ability to demonstrate initiative, self-motivation and resourcefulness
* Ability to build effective, professional professionals, other agencies and families of service users
* Ability to support and supervise junior staff and provide on the job
* coaching, personal development and guidance to all staff
* Experience of staff recruitment & selection and knowledge of equal opportunities
* Experience of developing new services/initiatives in partnership with others and of evaluating & monitoring success
* Willingness to work flexible hours according to needs of the agency and service users (including participation in the local on call service)
If you meet the requirements and can start immediately, we would be very pleased to hear from you
Salary description
£32985.00 - £34064.00 per year