Key Responsibilities:
* Provide general administrative support to the management, sales and project teams.
* Respond to telephone calls, emails and customer enquiries in a professional and timely manner.
* Prepare and maintain quotations, orders, invoices, delivery notes and other documentation.
* Process customer and supplier orders accurately and efficiently.
* Liaise with suppliers regarding product availability, pricing, lead times and deliveries.
* Assist with scheduling deliveries, installations and site visits.
* Maintain accurate customer, supplier and project records.
* Update internal systems and spreadsheets with relevant project and order information.
* Assist with coordinating commercial catering equipment projects from order through to installation.
* Prepare documentation for site installations and ensure relevant information is available to engineers and installation teams.
* Monitor order progress and communicate updates to customers and internal teams.
* Assist with purchase orders, supplier invoices and basic financial administration.
* Maintain organised electronic and paper filing systems.
* Support the team with project documentation, reports and general correspondence.
* Help ensure deadlines are met and outstanding actions are followed up.
* Carry out other administrative duties as required to support the smooth running of the business.
We are looking for someone who is:
* Highly organised with excellent attention to detail.
* Confident communicating with customers, suppliers and colleagues.
* Able to prioritise and manage multiple tasks at the same time.
* Proactive, reliable and able to work independently.
* Comfortable working in a busy, deadline-driven environment.
* Professional and approachable with a positive attitude.
* Confident using Microsoft Office, particularly Outlook, Word and Excel.
* A clear and effective written and verbal communicator.
* Comfortable working with numbers, paperwork and detailed information.
* Willing to learn about our products, services and the commercial catering industry.
Job Types: Full-time, Temp to perm
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Microsoft Excel: 1 year (required)
- Microsoft Office: 1 year (required)
- Organisational skills: 1 year (required)
- Administrative experience: 2 years (required)
Salary description
£12.71 - £13.49 per hour