As the Housing Support Officer you will be carrying out a range of duties. some of which are but not limited to:
You will be required to provide a service for the clients and ensure they are housing ready at the housing staging post and once housing ready, you will explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping. You will support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets.
Responsibilities:
● To provide 1:1 support to Service Users Face to Face or via telephone communication
● Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider
● Support Service users to complete Housing Benefit and Universal Credit claims at point of placement
● Check company emails daily and respond in a reasonable timescale
● Make relevant referrals to external agencies in Support of Service user needs
● Ensure that Support plans are updated daily, and that information is accurate
● Assist Service Users to property viewings
● Attend Supervisions with your line manager
● Attend and participate in staff team meetings
● Attend Service User House meetings
● Report any property defects or damage when visiting Service Users at their abodes
● To remind Service Users of service charge payments
● Where applicable assist with evictions & sustainment procedures
● Processing licences, leases, deposit guarantees
The working hours are full time, 37.5 hours per week. Working hours are mostly 9-5 but may vary as per the service requirement. Night shifts are also available for any candidates that can work during these hours.
The hourly pay rate is 14.85 per hour Umbrella. there is scope for this role to be come permanent for the right candidate. This role does require a driver with access to their own car.
If you have the skills and experience to match, please apply today!
Please note, that we do not accomodate candidates who require sponsorship to work in the UK. You must have the right to work full time in the UK for this role.
I look forward to reviewing your CV
Salary description
£14.85 - £14.85 per hour