Jobs in Shieldfield

Are you passionate about using technology to improve how organisations operate and deliver services? This charity based in the North East is looking for a Digital Transformation Business Partner to help modernise its systems, strengthen decision-making and support the delivery of high‑impact services to its beneficiaries.

The Opportunity:

You'll join a forward thinking Business Systems function responsible for shaping, developing and improving a wide range of systems used across the organisation. These include core business platforms, specialist service specific systems, and the data and reporting tools used to guide operational and strategic decisions.

Working closely with stakeholders across multiple service areas, you'll help identify opportunities to streamline processes, reduce risk, introduce new digital capabilities, and support smarter use of data. You'll play an active role in delivering change initiatives, from structured analysis and planning through to project delivery, transition to BAU, training, and benefits realisation.

Key Responsibilities:

Analyse current systems, processes and data flows to identify opportunities for improvement
Support planning and prioritisation of digital transformation initiatives
Contribute to project documentation, business cases and structured delivery plans
Work with internal teams and external suppliers to implement new or improved digital solutions
Help embed new systems effectively through training, change management and service transition
Promote best practice in data, reporting, system usage and process efficiencyAbout You:

Strong stakeholder engagement and communication skills
Solid understanding of digital transformation concepts and modern business systems
Experience analysing processes, defining requirements, and supporting system delivery
Able to translate complex ideas into clear, accessible language
Methodical, organised and proactive, with a problem solving mindsetIf you're motivated by 'tech for good' and want your work to have a genuine, positive impact on people who rely on vital support services, this role offers the chance to make meaningful change every day.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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