As a 24/7 service operating all year round, our roles work on a rota basis. Shifts are usually between 10 and 12 hours to ensure consistent care for our children and young people, though this may vary slightly for each home depending on staffing arrangements and the needs of our children and young people.
We'll talk through shift patterns and rotas during the Teams call so you're clear on what to expect.
Our Offer to You
26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependents leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days per year
Learning and development hub where you can access a wealth of resources
Relocation bonus of up to £8,000
Refer a friend payment of £750 as a thank you for finding the right residential workerWe have opportunities to join our homes located across Surrey in Guildford, Woking, Redhill, and Dorking.
Our Senior Residential Workers turn our Residential Houses into Homes.
We want our homes to be exceptional for the children we are entrusted to care for. It's what we strive to provide and what our children deserve.
We want our homes to be nurturing, fun and inspirational places where our young people feel safe to be themselves and can rely on us to guide, care, and support them to grow and thrive whatever their challenges.
Building effective relationships, co-ordinating activities and holidays, creating meaningful care plans, working together with partner organisations, writing reports and ensuring records are kept clear and up to date are some of the ways our Senior Residential Workers support our children.
Like all supportive, caring, and compassionate home environments; no two days are the same, they throw up complex and challenging situations and are on 24/7 - 365 days of the year. So, let's be honest, if you are looking for a 9-5 job which is straight forward and predictable, you might want to sit this one out.
There will be swearing, shouting, and the occasional tear. But there will also be happiness, laughter, and smiles. There will be reward for hard work, determination and resilience, knowing that you make a difference.
Along with a dedicated and committed team we will provide you with opportunities for ongoing learning and development through a culture of high support that enables you to grow your career within our Residential service at Surrey.
So, if you think you have what it takes, can match our energy to be exceptional, and are ready to expand your experience with us at Surrey we (and our children) really want to hear from you.
To apply you will need to upload your CV and answer the following 4 questions, considering our behaviours:
Looking at our advert please tell us what it is about the role that has motivated you to apply?
Please tell us about the relevant experience or transferable skills you have in relation to this role?
What three qualities do you have that would make you a good Support Worker and why will these be important?
Please tell us how you would you handle a situation where challenging behaviour was present? Please offer a relevant example if you can.Our Requirements
Due to our legal obligations, we can only accept applications from people 22 years old and above.
Surrey has both urban and rural areas and our residential workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle, to support our young people to attend appointments, activities or trips as agreed.
To be considered for our Senior Residential Worker role you will need to hold a Level 3 Diploma in Residential Childcare (Residential Worker) or equivalent and have some experience of direct work with children or vulnerable groups.
If you don't currently hold a Level 3 Diploma in Residential Childcare then please consider applying as a Residential Support Worker first and we can support you with the rest!
What Next?
Applications will be reviewed and considered on an ongoing basis. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 10-15 min), and if successful following this, invited to meet us at one of our homes for an interview.
We will be reviewing applications on an ongoing basis so feel free to submit an application as soon as you wish, and we will come back to you as quickly as possible.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities
Salary description
£33552.00 - £35763.00 per year