This is an excellent opportunity to step into a key operational leadership role within a growing organisation.
DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.
The position has become available due to the promotion of the individual we placed into the role 12 months ago and they have moved up into PMO role which is a strong reflection of the company’s commitment to recognising performance, developing talent, and promoting from within.
This role is particularly well suited to individuals from a military background who are experienced in managing equipment, logistics, and people within structured, process-driven environments.
The Role
You will take ownership of technical services and warehouse operations, ensuring that equipment, stock, and processes are managed efficiently, accurately, and in line with operational standards.
Working in a hands-on leadership capacity, you’ll be responsible for coordinating workflows, maintaining control of assets, and ensuring that all equipment is correctly processed, configured, and dispatched to meet customer requirements.
You will also play a key role in maintaining clear procedures, improving processes, and ensuring the team operates in a disciplined and organised manner.
Key Responsibilities
* Take responsibility for day-to-day warehouse and technical service operations
* Maintain control and accountability of stock, including allocation, dispatch, and returns
* Lead, manage, and develop a small team, including training and performance reviews
* Ensure accurate tracking of equipment, returns, and Proof of Delivery (POD)
* Conduct triage, testing, and diagnostics on IT and network equipment
* Oversee staging and configuration of hardware to required standards
* Maintain tools, test equipment, and operational readiness
* Ensure customer requirements are met through efficient and timely service delivery
* Review, improve, and document processes to enhance operational effectiveness
* Support projects involving stock management, warranty handling, and RMA processes
What Our Client is Seeking
This role would suit someone who is:
* Highly organised with strong attention to detail and accountability for equipment and processes
* Comfortable leading a small team and taking ownership of outcomes
* A logical thinker, able to assess situations and make sound decisions
* Experienced in working within structured, process-driven environments
* Able to remain effective under pressure and adapt to changing priorities
Experience & Skills:
* Background in logistics, warehouse operations, or equipment/asset management
* Experience maintaining accurate stock control and optimising workflows
* Familiarity with IT hardware, staging, or technical environments is advantageous
* Strong IT literacy (Microsoft Office and internal systems)
* Ability to meet deadlines while maintaining high operational standards
* Clear and professional communication skills
In return they are offering £40 – 45k starting salary, Company pension scheme (4% employer contribution), Life assurance, 25 days holiday + bank holidays, Paid charity day
As well as a clear progression pathway with the last candidate moving into a PMO role in under 12 months, the opportunity to take ownership of a critical operational function. As well as a structured environment with defined processes and standards which is a strong fit for ex-military candidates transitioning into civilian roles as well as joining a stable and expanding company with a focus on long-term development.
For more information, please contact Jean-Claude Hedouin, at Ex-Mil Recruitment Ltd on (phone number removed)
Salary description
£40000.00 - £45000.00 per year