Your Time at Work
Monday - Friday 08:00 - 16:00
40 Hours per week
£19.25 per hour
Our Perfect Worker
Core Responsibilities
1. Act as G4S management team point of contact for the client.
2. To act as the liaison and escalation point of contact between team leaders, individual team members and the Guardforce management.
3. Provide operational guidance and support , including front of house duties as and when required.
4. Schedule employees ,ensuring staffing levels meets compliance
5. Participate in the effective training of all new security officers to achieve the standard of suitably qualified and experienced personnel.
6. Maintaining the level of proficiency within the guardforce.
7. Conduct staff welfare assessments.
8. Maintain operational standards and effectiveness.
9. Ensure compliance with the rules and regulations of the site and local operation procedures.
10. Support identified training needs analysis.
11. Conduct incident/accident investigations and raise appropriate reports, including fault reports of assets to client.
12. Absence Management
13. Record Keeping
Key Responsibilities
Performance Leadership: Set and monitor teams performance metrics (KPIs)
Operational Management: Organize daily work tasks , delegate effectively and ensure adherence and compliance to company/client policies and safety procedures.
Mentorship and Coaching: Mentor team members and team leaders , identify training needs and support development of staff.
Problem - Solving & Escalation: Resolve operational issues and conflicts, acting as an escalation point.
Communication: Act as a key liaison between senior management and team leaders/members and liaison with client in managers absence.
Required Qualification & Skills
Experience: Generally, requires 3-5 years of experience in a leadership or supervisory role.
Leadership Skills: Proven ability to motivate teams , foster workplace collaboration and lead by example. providing leadership and conflict resolution and guidance and support.
Communication:
- Strong Customer service focus
- Excellent interpersonal skills to communicate, interact and build strong positive relationships effectively with others in both personal and professional setting.
Analytical Skills:
- Ability to analyse performance data and improve operational standards and processes.
Technical Proficiency:
- Computer literacy and numeracy.
- Experience in Risk Analysis and creating Risk Assessments.
- Strong proficiency in Microsoft Excel and Microsoft Word. The ability to conduct and organise Job briefs.
- Employee Scheduling
- Strong Incident Management Reporting, Report writing and Investigation skills.
Key Information and Benefits
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Referral Scheme
- Free uniform provided
Job ref: 1G4S (G144)
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.
As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.
Important Information
- Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change
Salary description
£19.25 - £19.25 per hour