- Monday to Friday
- 08:00am - 18:00pm (flexibility offered)
- £13.00 per hour
- Temp to perm
Key Responsibilities
* Plan and schedule daily transport operations, ensuring efficient utilisation of vehicles and drivers.
* Create and optimise delivery and collection routes to maximise efficiency and minimise costs.
* Monitor vehicle movements and respond to any operational issues or delays.
* Liaise with drivers regarding schedules, route changes, customer requirements, and transport updates.
* Maintain accurate transport records and planning documentation.
* Communicate with customer service to provide updates on delivery and collection schedules.
* Work closely with warehouse, customer service, sales, and operational teams to meet customer requirements.
* Investigate and resolve delivery issues, customer complaints, and service failures.
* Support continuous improvements within the transport operation.
* Ensure adherence to all H&S requirements
* To undertake any other additional tasks as required by the Company
Key Performance Indicators (KPIs)
* On-time delivery performance.
* Vehicle utilisation rates.
* Route efficiency.
* Customer satisfaction levels.
* Reduction in failed deliveries and service issues.
Person Specification
Essential Experience
* Previous experience in a transport planning, logistics, or fleet coordination role.
* Good geographical knowledge of the UK road network.
* Strong organisational and planning skills.
* Excellent communication and customer service skills.
* Ability to work under pressure and meet deadlines.
* Attention to detail and accuracy.
* Ability to problem-solve and make decisions quickly.
Desirable
* Experience using transport management systems (TMS).
* Experience working within a distribution or logistics environment.
Skills & Competencies
* Planning and organisation
* Communication and relationship management
* Problem-solving
* Decision-making
* Customer focus
* Teamwork
* Time management
* Commercial awareness
* Attention to detail
If you are interested for this role and are looking for your next career move, apply now or call us on (phone number removed)!
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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Salary description
£13.00 - £13.46 per hour