This is a brand new role at Refresco, reporting directly to the UK Supply Chain Director and leading a team of Central Coman Operations Managers. You’ll shape the team’s capability, culture and performance from the ground up, making this a rare chance to build something meaningful and influential.
You’ll be the engine behind end to end efficiency across the Refresco CoMan customer supply chain, driving improvement plans that unlock growth, strengthen customer partnerships and showcase true supply chain excellence. This part of the business is growing fast and is critical to our future success your impact will be visible, measurable and valued.
Head of Contract Manufacturing Operations
Permanent
Kegworth, Head Office
38 hours
Reward & Benefits
- Annual bonus and regular pay reviews
- An enhanced company pension contribution
- Hybrid working
- Early Friday finish to kick start your weekend
- 28 days of annual leave plus bank holidays
- Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays
- Life assurance coverage
- Personal healthcare cover, including 24/7 virtual GP access for your family
- Free eye care vouchers and discounted glasses
- Employee referral scheme with bonuses for successful referrals
- GroceryAid support services offering financial, legal, wellbeing and practical guidance
- Cheers benefits platform providing discounts, free perks, and wellbeing tools
- Free onsite parking and discounted products
About the Role:
Reporting to the UK Supply Chain Director, the role will manage a team of Central Coman Operations managers - owning the strength of the team, the skills and the culture within that team and playing a significant role across the supply chain department. This role drives end to end efficiency and improvement plan for Refresco – Coman Customer Supply Chain processes - in service of driving volume growth opportunities, through demonstrating supply chain excellence and delivery of key metrics for this growing and critical part of the Refresco portfolio.
As the Head of Co Man Operations here are your key areas of focus:
- Optimise and manage end to end supply chain processes to deliver agreed customer service levels and drive operational efficiency across the Refresco–customer network.
- Lead the Perfect Planning initiative within Coman Operations, coaching the team to manage capacity peaks and troughs, reduce labour costs, and maintain service performance.
- Own the daily KPI tracker, ensuring accountability, refining metrics, and driving departmental performance aligned with business profitability.
- Build strong, collaborative relationships with Coman customers and demonstrate measurable operational improvements with the top three accounts.
- Produce Supply Plans for Budget, while investigating shortages, identifying root causes, and implementing corrective actions.
- Lead, coach, and develop the team in line with Refresco values and leadership behaviours, while actively managing risks such as material obsolescence and maintaining strong relationships with site scheduling and operational teams.
We’re looking for:
A candidate with strong customer facing supply chain relationship experience, confident working directly with customers to solve problems and drive performance. You’ll bring creative, practical problem solving skills and thrive in fast paced environments. FMCG experience is preferred (or similar high volume sectors). You must also have solid people management experience, able to lead, coach, and develop a team while building effective cross functional relationships.
Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.
Find out more about the Refresco Values here: https://www.refresco.co.uk/uk/about/our-values
If you fit this profile and are excited by this opportunity, we would be delighted to hear from you!
About Refresco:
Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia.
Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.
Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand.
Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com.
Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started.
We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.
Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.
Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process