Our Support team at Heightlea are looking for new work family members!
Heightlea is a 5-bedroom house situated in its own grounds on the outskirts of Truro. At Heightlea we don't just provide care for the people we support, we help them to achieve their goals and aspirations while living their best lives!
We’re looking for new work-family members to help the individuals we support fulfil their dreams and help them thrive in all they want to do. The individuals we support enjoy many activities such as taking walks around the beautiful gardens in Truro. There's lots of farms you can visit, including the Callestick Farm for some Cornish Dairy Ice Cream! We love to visit the local coffee shops for a catch up with friends or simply head into town to do some shopping!
If you could support individuals with disabilities to live the life they choose, please get in touch.
At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.
Driver preferred but not essential.
Now we've shared a glimpse of what it's like to work for us, let us introduce ourselves. We’re Salutem and we are committed to making a positive impact on the lives of thousands of children and adults in England and Wales across our residential homes, schools and day centres. Our dedicated support teams empower individuals to overcome any obstacles and live the life they choose.
Each day will be different, and the main focus of your role is to provide daily support to adults in our residential services. It’s definitely not a normal 9-5, you can work days, nights, and flexible shifts too. Talking of ‘dream’ jobs, some of our shifts are sleep-ins!
We want the best for everyone we support and that's what makes us a family. If you have the ability to support someone to feel at home, be their true self, and do what makes their heart happy - we want to hear from you. This is a meaningful role and will suit someone who is looking to make a difference and make memories that'll last a lifetime.
We know our staff put 100% into building brighter futures for the individuals we support. That's why we offer career progression no matter where you start in the organisation. Your progress here will be regularly reviewed and as you gain expertise your rate of pay will increase. We believe in creating a Career from Care and we want the support workers we recruit now to become our managers of the future!
We’re committed to supporting the wellbeing of our team and our benefits package has something for everyone – including these key highlights:
- Competency Frameworks and Pay Scales – We have a development and reward initiative in place for all our individual colleagues and teams, showing clear career pathways, progression & promotion opportunities, and pay scales to work towards if desired.
- Blue Light Card – Working in social care, all our staff qualify for thousands of discounts in shops, restaurants, and venues on the high street with a Blue Light Card. You can register to get 2-years access to the Blue Light Card for £4.99 and reclaim this cost via our expenses process.
- Wagestream - Any day can be payday with Wagestream, as you can withdraw some of your wages earned early.*
- Care Friends, Refer-a-Friend Scheme – Instantly earn points and cash rewards for referring people you know for roles at Salutem.
- Sovereign Health Care Plan – Affordable cover to help with your healthcare and private medical costs.
- Canada Life, Group Life Assurance - To protect all our staff from day one of employment, we provide a Death in Service benefit via Canada Life, which is offered at 1 x your annual salary.
- Blink, our internal communications app - Giving you a voice and a sense of community across the organisation.
- Pension scheme - for all qualifying staff
- Free DBS check (Disclosure and Barring Service)
As an organisation, we're committed to supporting our teams and offering a range of perks that look after your financial, mental, emotional and physical wellbeing.
*Terms and conditions apply.
We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too.
About The Role
Support Worker - Key Responsibilities
Provide person-centred support to individuals, promoting independence, choice, dignity, and wellbeing in line with care plans, risk assessments, and Positive Behaviour Support (PBS) plans.
Key Duties:
Deliver tailored support that meets individuals' physical, emotional, social, and mental health needs.
Encourage independence, life skills development, and participation in education, employment, volunteering, and community activities.
Assist with personal care, mobility, nutrition, continence care, and the use of specialist equipment where required.
Support health and wellbeing by monitoring needs, attending appointments, promoting healthy lifestyles, and maintaining accurate records.
Administer and manage medication safely in accordance with policies and training.
Follow PBS strategies, support individuals during periods of distress, and promote least restrictive practices.
Safeguard individuals by identifying and reporting concerns, promoting rights, dignity, and protection from harm.
Maintain a safe, clean, and welcoming living environment, supporting daily household tasks and health and safety standards.
Complete accurate documentation, including daily notes, incident reports, health records, and financial records.
Support individuals with budgeting, personal finances, and accessing benefits where appropriate.
Work collaboratively with colleagues, families, healthcare professionals, and external agencies to achieve positive outcomes.
Adhere to organisational policies, regulatory requirements, and quality standards while contributing to continuous service improvement.
Participate in training, supervision, and flexible shift patterns, including evenings, weekends, bank holidays, sleep-ins, and waking nights as required.This role requires a compassionate, reliable, and proactive individual committed to delivering high-quality support and improving the lives of those they support.
Our Core Values:
➡️Supportive: Helping everyone reach their full potential.
➡️Ambitious: Striving for the best outcomes.
➡️Loyal: Prioritising our staff and the people we support.
➡️Unique: Innovating without compromising quality.
➡️Transparent: Fostering openness and mutual respect.
➡️Engaging: Partnering with everyone involved.
➡️Meaningful: Offering fulfilling opportunities.
Why Choose Us?
✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
🌟 Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.
🌍 Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.
♿ Proud to be a Disability Confident Committed employer.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks
Salary description
£12.71 - £13.56 per hour