Job Title:
Field Service Specialist
About Us:
We are a global technology company, driving energy innovation for a balanced planet. At SLB we create amazing technology that unlocks access to energy for the benefit of all. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond.
More than 98,000 employees over 120 countries already started their SLB journeys. Start yours now!
If you would like to know more, please visit our website at https://www.slb.com/
Location:
Portlethen, Scotland
Job Summary:
The Field Service Specialist is responsible for providing customers with safe, accurate and on-time product and service delivery. The Field Service Specialist identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery.
Duties include the installation, retrieval, commissioning and maintenance of Cameron Surface Wellhead and Tree Systems as well as ancillary equipment according to company and client procedures. Undertake support activities in an onshore and/or offshore capacity, as required.
Responsibilities and Duties:
- Ensure Health, Safety, and Security & Environmental procedures are adhered to.
- Work in a safe & compliant manner following all the relevant procedures.
- Ensure safe, timely and compliant operations at the well site, job location or plant, including rig-up and rig-down of equipment and installation of Cameron Surface products.
- Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Cameron products.
- Participate in job risk analysis and continuous improvement programs.
- Document product and service non-conformances in the field via the Quest & Intouch reporting systems within prescribed timelines.
- Provide Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate.
- Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions.
- Demonstrate ongoing commitment to professional development through active participation in the competency management system, ensuring all required assessments are completed to achieve and sustain proficiency level.
- Mentorship, development & guidance of less experienced technicians.
- Submit customer and service reports, timesheets and participate in job debrief.
- Review reported malfunctions and identify/analyze any undesirable trends.
- Complete Digital Field Service Orders (FSO’s)
- Maintain the required safety training.
Essential Requirements:
- Minimum 2 years relevant offshore experience desirable.
- Willingness to travel, including potential support for activities outside the UK.
- The desire to work in a fast-paced, dynamic business on high-value, technically complex products/projects.
- Ensure all mandatory HSE training is current and up to date.
Preferred Skills:
- Strong interpersonal skills to communicate clearly and confidently.
- Be able to choose and initiate action.
- Be passionate about learning and development.
- Be eager to deliver results and meet demands.
- Remain positive during pressures, setbacks, and fast-paced environments.
If this role is of interest to you and you are eager to learn more then we strongly encourage you to apply. We can then discuss how you will help shape and grow SLB moving forward.
Benefits:
- Competitive salary.
- We offer private healthcare for employees and their families as well as subsidised dental care.
- We provide well-being programs such as Employee Mental health support and health and wellness coaching.
- Generous private employee-funded pension contributions.
- Income protection scheme and life insurance.
- Cycle to work scheme.
- We have multiple internal employee resources groups, female mentorship programs, volunteering opportunities, and company-wide webinars, amongst other opportunities.
Why you should join us:
· Developing future leaders.
Become a part of a community where your potential to lead is nurtured from the start. Joining us opens doors to leadership opportunities within our organisation and across the broader industry, as evidenced by over 90% of our executive team began their careers with us.
· Borderless Careers.
Our career-building approach means you’ll have dedicated systems and an open, honest dialogue with managers and HR, helping you develop your career with potential opportunities across regions and functions.
· Women in STEM.
Diversity is a key part of our success, and we have focused on gender balance for nearly 25 years. We are dedicated to nurturing and developing female talent both locally and globally. To support this goal, SLB has several initiatives, including mentorship programs, volunteering opportunities, and company-wide webinars, all aimed at helping women succeed.
· Industry-Leading Equipment.
Engage with cutting-edge technology positioned at the forefront of the industry, contributing to pioneering advancements.
SLB is an equal opportunity employer. Qualified applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
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