Leicester / Hybrid (2 days in office per week)
Monday to Friday 8:30 - 4:30
£28,000
6-month FTC
Role Overview
Support the day-to-day administration of financial and operational systems, electronic trading processes, member and supplier records, and invoice management. Ensure financial and operational data is accurate, process invoices and support requests efficiently, maintain system records, and provide administrative support across the business while ensuring compliance with company procedures.
Key Responsibilities
Manage member onboarding, user accounts, password requests, and system access support.
Maintain and update member, supplier, and branch records across internal business systems.
Process and verify invoices and credit notes, ensuring accuracy and compliance with company policies.
Review and resolve invoice exceptions, discrepancies, and system-generated warnings.
Manage support tickets, including account updates, supplier queries, and data maintenance requests.
Verify bank details, member information, and supplier records to ensure data integrity.
Maintain operational records, including member amendments, closures, and account updates.
Support suppliers with invoice enquiries, account information, and member-related requests.
Maintain internal reporting systems and distribute daily operational and financial reports.
Provide professional support to members and assist other departments with administrative tasks.
Contribute to process improvements and maintain high standards of accuracy, organisation, and service delivery.
Key Skills
Strong administration, finance, and data management skills.
Experience using ticketing and support management systems.
Excellent attention to detail and accuracy.
Strong communication and customer service skills.
Ability to prioritise workloads and meet deadlines.
Experience using ERP and financial management systems, including Microsoft Dynamics Business Central
Salary description
£28000.00 - £28000.00 per year