This is a great opportunity for someone with previous customer service, internal sales or account management experience who enjoys building relationships with customers and working as part of a busy team.
The Role:
You will be responsible for supporting customers throughout the order process, providing excellent customer service and working closely with the internal sales team and wider business.
Duties will include:
Handling customer enquiries and requirements via telephone, email and e-commerce
Processing customer enquiries and orders using the in-house Navision system
Providing internal sales support to Regional Sales Managers
Managing customer accounts and maintaining strong customer relationships
Providing professional advice and assistance to customers
Liaising with internal departments including Warehouse, Management and other group locations
Ensuring customer enquiries and orders are dealt with accurately and efficiently
The Ideal Candidate:
The successful candidate will ideally have:
Previous experience in Customer Service, Internal Sales, Sales Administration or Account Management
Excellent communication and customer service skills
Good IT skills, with Microsoft Office experience essential
Strong attention to detail and organisational skills
The ability to work effectively as part of a busy team
Experience using Navision would be advantageous, but is not essential
Hours of Work:
Monday to Friday 8:30am – 5:30pm
Pay Rate:
£12.71 per hour
Temp-to-Perm opportunity for the successful candidate
Immediate start available
If you are looking for your next opportunity in Customer Service or Internal Sales, please apply with your CV today to be considered
Salary description
£12.71 - £12.71 per hour