Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent.
Purpose of Role:
The role is to be actively responsible for the recovery of monies across commercial property units and liaising with external parties.
The Role:
* Issuing automated arrears letters for the commercial management department on a regular basis
* Proactively contacting commercial tenants with overdue accounts in line with credit control procedures
* Review aged debtor reports with the Head of Accounts to discuss and identify concerning overdue debts
* Escalate cases to the legal department for further action where necessary
* Chasing of arrears by phone/email/post
* Have an active involvement in liaising with solicitors , insolvency practitioners and Bailiffs
* Reconciling account balances
General Duties:
* Dealing with telephone calls and general correspondence
* General filing
* Providing cover for team members
* Ad-hoc duties as required
Suitable Candidate:
* The successful candidate will need to have a minimum of 1 year credit control or customer services, making outbound calls
* Excellent customer service,making outbound calls
* Patience and the ability to remain clam in stressful situations
* Analytical skills and strong attention to detail
* Persistence and determination
* Solid skills in Microsoft - Excel, Word & Outlook
* Ability to work well in a team
* Suitable candidates much live within 45-minute commute of Gravesend.
Hours: 9 am - 5.30 pm Monday - Friday
Benefits: Pension, Private Health Care ( after one year of service), 22 days hol + Bank holidays rising by one day per year to a maximum of 25 days., Learning and Development programme from day one, Life Insurance etc.
After probation, my client will consider some remote working with a minimum of 3 days office based.
Parking:
Town Centre workers permits are available from Gravesham Borough Council to receive a discount on parking, or the staff car park can be booked after 9 am the day before it is required- first come first served.
Our client is based in Gravesend Town Centre and is five minute walk from bus and train station.
If you have the necessary skills, and would like more information about this role, please send your CV.
Firmin Recruit is an agency working on behalf of our client
Salary description
£24800.00 - £25000.00 per year