Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team.
Career progression is on offer along with a lucrative negotiable salary, pension, Mon-Fri office hours, travel perks, private medical health care, life assurance plus many more benefits.
Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.
Membership Services Travel Manager Duties:
* Providing day-to-day support to travel members.
* Work with all departments to assist members in the development of their business.
* Proactively working with colleagues to offer products and services provided by to the travel members.
* Hold virtual or in person membership meetings
* Monthly regional meetings with members virtually or face to face as part of the membership team rota.
* Building strong relationships to ensure a positive member experience.
* Where required attend and support consumer events being hosted by members.
Membership Services Travel Manager – Essential Requirements:
* Customer service focus is imperative with excellent communication skills
* Travel industry experience is essential
* Happy to work Monday to Friday in the office
* Customer focused, flexible, caring, ‘can do’/’will do’ attitude.
* Confidence to network & communicate parties, in both formal and informal situations.
* Attention to detail and follow up.
* Self-motivated but enjoying being part of a team.
* Organised, diary management and engagement planning
Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding
Salary description
£33000.00 - £35000.00 per year