We are currently seeking an experienced IT Support Technician in the Hertford region, to work for a 35+ million turnover office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry.
Key Responsibilities
* Providing technical support via the company helpdesk to a wide variety of clients across the UK.
* Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults.
* Configuring new user IT/Telecoms/Print equipment
* Networking devices and providing general support with any technical related queries.
* Providing exceptional customer service to ensure issues are being resolved in a timely manner.
Essential Skills
* Proven experience in hardware and software fault diagnosis and resolution.
* Desire to continually enhance job knowledge and skills (Ongoing Training Provided)
* A high degree of enthusiasm and self-motivation
* Experience or qualifications in IT related disciplines (Microsoft, Active Directory, VMware, Infrastructure etc)
Desirable Skills
* Experience in an IT support role
* IT college or degree related course
* Microsoft certifications or equivalent
KEY WORDS: IT, IT SUPPORT, MICROSOFT, NETWORKING, TROUBLESHOOT, HELPDESK, REMOTE, COMPUTER
Salary description
£30000.00 - £32000.00 per year