Salary: £55,000 per annum
Location: Heathrow
Job Type: Permanent
Working Hours: Monday to Friday
We are currently recruiting for an experienced Operations Manager to join a leading Facilities Management organisation, overseeing operations across a large and high-profile contract.
This is an excellent opportunity for an experienced FM professional looking to take the next step in their career and work within a complex, fast-paced environment.
The Role:
As Operations Manager, you will be responsible for the effective day-to-day delivery of the facilities management operation, ensuring high levels of service, compliance and client satisfaction.
Key Responsibilities:
* Lead and manage day-to-day FM operations across the contract.
* Manage, motivate and support operational and engineering teams.
* Build strong working relationships with the client and key stakeholders.
* Ensure planned and reactive maintenance is delivered within agreed SLAs and KPIs.
* Oversee subcontractors and suppliers, ensuring quality and performance standards are maintained.
* Ensure all health & safety, statutory compliance and company procedures are followed.
* Monitor operational performance and identify opportunities for continuous improvement.
* Support contract reporting, budgeting and commercial performance.
* Manage issues effectively and provide proactive solutions to operational challenges.
* Drive a strong customer-focused culture across the site.
What We're Looking For:
* Proven experience in an Operations Manager, Facilities Manager or similar FM management position.
* Strong Facilities Management background within a complex or large-scale environment.
* Excellent leadership and people management skills.
* Strong understanding of health & safety, compliance and statutory requirements.
* Experience managing client relationships and multiple stakeholders.
* Commercially aware with experience managing KPIs, SLAs and budgets.
* Strong communication, organisational and problem-solving skills.
* A proactive approach with the ability to work effectively under pressure.
* Experience within a critical, aviation, transport, corporate or similarly complex environment would be advantageous.
What's On Offer:
* £55,000 salary
* Permanent position
* Monday to Friday
* Opportunity to work on a high-profile and complex FM environment
* Excellent opportunity for career development and progression
If you're an experienced Facilities Management Operations Manager looking for your next opportunity, we would like to hear from you
Salary description
£55000.00 - £55000.00 per year