This is an excellent opportunity for a highly organised and customer-focused individual who enjoys building relationships, managing multiple priorities, and taking ownership of tasks from start to finish. Working within a supportive and professional environment, you will play a key role in ensuring property-related matters are managed efficiently and to the highest standard.
The Role
As an Estate Management Coordinator, you will act as the central point of contact for all property-related matters, coordinating maintenance works, managing contractor relationships, handling insurance administration, and delivering exceptional service to clients.
Key Responsibilities:
Manage and action maintenance requests across a portfolio of managed properties
Coordinate and instruct approved contractors and suppliers
Liaise confidently with clients, contractors, and internal teams
Arrange and administer property insurance policies and associated queries
Maintain accurate and up-to-date records on the company CRM system
Respond professionally and efficiently to telephone and email enquiries
Build and maintain strong relationships with clients, contractors, and suppliers
Ensure all suppliers are appropriately vetted and compliant with company standards
About You:
The successful candidate will be organised, proactive, and able to manage a varied workload with confidence.
Skills & Experience:
Strong administration and organisational skills
Excellent written and verbal communication abilities
Professional and confident telephone manner
Ability to work independently and use initiative
Adaptable, resilient, and solutions-focused approach
High attention to detail and strong prioritisation skills
Collaborative team player with a positive attitude
Previous customer service or property administration experience is desirable
Full UK Driving License is essential
Benefits
Competitive salary
Attractive commission scheme
Pension contributions
Birthday leave
Additional annual leave after 3 years' service
Regular team social events and client functions
Annual Summer and Christmas parties
On-site parking
Supportive and professional working environment
Salary description
£25000.00 - £27000.00 per year