Location: Southampton and surrounding areas (South Coast region)
Salary: £34,000 - £38,000 + Company Vehicle + Pension + Private Healthcare
About the Role
This is an exciting opportunity to join one of the fastest-growing companies in the coffee industry. Due to continued expansion, we are looking for a Field Service Engineer to support customers across Southampton and the surrounding areas.
This role is ideal for a highly motivated, well-presented individual with strong technical ability and a passion for delivering excellent customer service. You will play a key role in ensuring customer satisfaction by maintaining high standards in coffee quality and equipment performance.
Key Responsibilities
Install, service, and maintain high-end automatic coffee machines across customer and distributor sites
Provide professional installation and deliver training to distributors and end users
Respond to service and reactive call-outs efficiently and professionally
Diagnose faults and carry out repairs and preventative maintenance
Ensure all equipment is set up to agreed specifications for consistent coffee quality
Work closely with the central office team to provide updates and ensure excellent communication with customers
Follow all health & safety procedures, including conducting on-site risk assessments
Complete job sheets, time sheets, and supporting documentation accurately before leaving site
Maintain company tools, equipment, and vehicle in good working order
Manage and maintain spare parts stock, ensuring accurate tracking and replenishment
Requirements
Full UK driving licence
Strong mechanical and electrical knowledge (essential)
Experience with hot and cold drinks equipment and coffee quality standards
Excellent problem-solving and fault-finding skills
Confident, customer-focused individual with a professional approach
Computer literate
Self-motivated with a flexible approach to work, travel, and hours
What We Offer
Salary - £34,000 - £38,000
Company vehicle
Pension scheme
Private healthcare
Opportunity to grow within a rapidly expanding business
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Salary description
£34000.00 - £38000.00 per year