Location: Exeter City Centre
Salary: £28,000–£30,000 (negotiable) + Benefits | Full‑Time | Permanent
Hours: Mon – Fri with one in four Saturday mornings
Lockhart Recruitment is recruiting for an experienced Senior Lettings Negotiator to join a prestigious, high‑end estate agency in the heart of Exeter. This is a key role within a high‑performing lettings department, offering the opportunity to step into a senior position and support the continued growth of a respected, premium brand.
As Senior Lettings Negotiator, you will work closely with the Head of Lettings, acting as a trusted second‑in‑command while providing leadership, structure, and exceptional service across the department.
Key Responsibilities:
* Support the Head of Lettings with the day‑to‑day running of the department, ensuring smooth operations, strong performance, and consistent growth.
* Work towards weekly let targets and monthly move‑ins.
* Act as a senior point of contact for the team, offering guidance, problem‑solving, and support.
* Assist with training, mentoring, and onboarding new team members.
* Deliver exceptional customer service to landlords, tenants, and clients.
* Oversee key departmental tasks, including accounts‑related processes when required.
* Manage relets, preparing properties for marketing and ensuring prompt relaunch.
* Build and maintain strong landlord relationships through proactive communication.
* Identify opportunities to grow the lettings portfolio and support business development.
* Ensure effective use of lettings systems and software, maintaining accurate records.
* Stay up to date with lettings legislation and ensure full compliance.
* Promote and uphold the company’s culture, values, and Equality, Diversity & Conduct policy.
* Support and oversee the Lettings Negotiator to help the team meet departmental targets.
Experience Required:
* Minimum 2 years’ experience as a Lettings Negotiator (senior experience beneficial but not essential).
* Strong understanding of lettings legislation and customer service excellence.
* Confident, proactive, and able to support a busy department with professionalism.
Benefits:
* Health Care Cash Plan
* Clothing Allowance
* Bright Exchange
* Employee Assistance Programme
* Annual Health Assessment
Don’t delay applying as this is a highly reputable firm and a great time to join their team
Salary description
£28000.00 - £30000.00 per year