Responsibilities:
* General administrative support for Team Leaders, Maintenance Officers and Management, including raising work orders, organising training and assistance with vehicle management.
* Information management, including storage and retrieval of documents in accordance with policies.
* Responsible for the accurate processing of callout data and raising follow on work orders.
* Responsible for the monitoring of the CRM system and distribution of cases to the relevant officer.
* Monitoring of HARFs requests and distribution to the area Maintenance Officer.
* Ensure implementation of and compliance with Health and Safety policies and procedures
* The post holder may be required to perform duties, appropriate to the post, other than those given in the job specification.
Essential Skills & Experience:
* Experienced Administrator, who is flexible and reliable.
* Competent in the use of all Microsoft systems, including, Word, Excel, Outlook, Teams, and SharePoint
* Willing to learn client-specific repairs systems.
* Experience of working in a busy office environment (preferably public sector) in an admin or clerical type role.
* Knowledge of the Building Maintenance service and some familiarity with the other services provided would be advantageous
Salary description
£16.30 - £16.30 per hour