This is a varied role combining scheduled recruitment hours with responsibility for our out-of-hours on-call phone, helping us ensure our care clients and temporary workers continue to receive a responsive service outside our normal office hours.
Working Hours
Your scheduled working hours will be:
· Friday: 12:00pm – 4:00pm (Office based)
· Saturday: 5 hours, flexibly scheduled between 8:00am and 4:00pm (Home based)
· Sunday: 5 hours, flexibly scheduled between 8:00am and 4:00pm (Home based)
· Monday: 8:00am – 12:00pm (Office based)
This a total of 18 scheduled hours a week in addition, you will be responsible for covering the on-call phone from 4:00pm on Friday through to 7:30am on Monday.
The Saturday and Sunday hours offer flexibility, provided five hours of work are completed each day between 8:00am and 4:00pm. You will, however, need to remain available to respond appropriately to any calls received on the on-call phone throughout the wider on-call period.
What You’ll Be Doing
Working as part of our Care Division, you’ll help keep our weekend recruitment and staffing operation running smoothly. Your responsibilities will include:
· Managing the out-of-hours on-call phone and responding to queries from clients and temporary workers
· Supporting with last-minute staffing requirements and shift cover
· Contacting available care workers to fill outstanding shifts
· Responding to cancellations, absences and changes to bookings
· Communicating professionally with clients and workers
· Carrying out recruitment activity during your scheduled working hours
· Speaking with candidates and progressing applications
· Wider administrative tasks to include advertising, updating social media platforms, issuing and chasing timesheets
· Updating candidate, client and booking information accurately
· Completing relevant administrative tasks and handovers
· Escalating urgent or sensitive issues when appropriate
· Ensuring a clear handover to the wider Care team
What We’re Looking For
We’re looking for someone who is confident working independently and comfortable making decisions when the wider office team may not be available.
You’ll ideally have:
· Previous recruitment, staffing, care coordination or similar experience
· Excellent telephone and communication skills
· A calm and professional approach when dealing with urgent situations
· Strong organisation and time-management skills
· Confidence using IT systems and maintaining accurate records
· The ability to prioritise and problem-solve independently
· A reliable and responsive approach to on-call responsibilities
Experience within healthcare, social care or temporary recruitment would be particularly beneficial.
Why Join Rotherwood Cares?
This role offers an unusual working pattern that could be ideal for someone looking for regular part-time hours with flexibility across the weekend.
You’ll become an important part of our Care Division, helping us provide the dependable service our clients and care workers rely on while having the autonomy to manage your workload across the weekend.
If you’re an experienced recruiter or coordinator who enjoys a fast-paced role, communicates confidently and can remain calm when plans change at short notice, we’d love to hear from you
Salary description
£13.00 - £14.00 per hour