We are looking for an organised and customer-focused individual to join our team.
Key Responsibilities:
* Process customer orders accurately and efficiently.
* Communicate order updates, delivery schedules, and stock availability.
* Manage customer enquiries, complaints, returns, and credit notes.
* Arrange transport and support delivery logistics.
* Maintain accurate customer records and documentation.
* Support the wider team to deliver excellent customer service.
What We're Looking For:
* Previous administration and customer service experience.
* Strong communication and organisational skills.
* Excellent attention to detail and numerical ability.
* Proficient in Microsoft Office.
* Ability to work effectively in a fast-paced environment.
* Experience with D365 is advantageous but not essential.
If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you
Salary description
£25750.00 - £26000.00 per year