Power Up Client Success Are you a relationship-builder who thrives on delivering exceptional customer experiences, solving problems, and creating long-term value for clients?
We're partnering with a successful and growing organisation within the UK utilities and energy sector that is known for its customer-first approach, innovative solutions, and outstanding reputation in the marketplace. Due to continued growth, they are looking for an ambitious Account Manager to join their team in Salford.
This is a fantastic opportunity for someone who enjoys building strong client relationships, managing multiple accounts, and becoming a trusted advisor to businesses across a diverse range of sectors.
🌟 The Opportunity As an Account Manager, you'll take ownership of a portfolio of commercial clients, acting as their primary point of contact and ensuring they receive a first-class service at every stage of their journey.
You'll work closely with clients to understand their requirements, support contract renewals, provide valuable insights through data analysis, and help identify opportunities to improve efficiency and reduce costs.
This role offers the perfect blend of relationship management, problem-solving, commercial awareness, and strategic account development.
🔍 What You'll Be Doing ⚡ Managing and developing a portfolio of commercial client accounts
🤝 Building strong, long-term relationships with key stakeholders
📊 Analysing consumption and performance data to provide meaningful client insights
📅 Coordinating contract renewals and supporting procurement activities
📈 Producing reports, presentations, and account reviews
💡 Identifying opportunities to enhance client value through additional services and solutions
🔍 Investigating and resolving account queries, billing issues, and service concerns
🎯 Supporting client retention, satisfaction, and growth objectives
📢 Keeping clients informed of market developments, regulatory updates, and industry best practices
🤝 Collaborating with internal departments to ensure exceptional service delivery
📋 Monitoring account performance and maintaining accurate records through CRM systems
✅ What We're Looking For We're interested in speaking with motivated, customer-focused professionals who enjoy building relationships and delivering results.
You'll ideally have:
✔ Experience within Account Management, Customer Success, Client Services, Relationship Management, or a similar client-facing role
✔ Experience working within a B2B environment
✔ Utilities, energy, facilities management, consultancy, or related sector experience would be highly advantageous
✔ Strong communication and stakeholder management skills
✔ The ability to explain technical or complex information in a clear and engaging way
✔ Excellent organisational skills and the ability to manage multiple priorities effectively
✔ Strong analytical and problem-solving abilities
✔ Experience using CRM systems, spreadsheets, and digital reporting tools
✔ A proactive, detail-oriented approach with a passion for delivering exceptional customer service
🎁 What's in It for You? 💰 Competitive salary of £35,000 - £40,000
🏖️ 28 days annual leave
📈 Pension contributions
🚗 Free on-site parking
🎉 Regular staff events and an excellent social calendar
🤝 Inclusive and supportive working environment
📚 Structured personal development plan and ongoing career progression opportunities
🌟 The opportunity to join a successful, growing organisation where your contribution truly matters
🎯 Who This Role Would Suit This opportunity could be ideal for someone currently working as a:
Account Manager
Client Relationship Manager
Customer Success Manager
Energy Consultant
Utility Account Executive
Commercial Account Executive
Client Services Manager
Facilities Account Manager
🚀 Ready for Your Next Challenge? If you're looking for a role where you can build meaningful client relationships, make a genuine impact, and develop your career within a growing and forward-thinking business, we'd love to hear from you.
Apply today to find out more about this exciting opportunity send your up to date CV to (url removed) or call me on (phone number removed) for more information
INDBSO
Salary description
£35000.00 - £40000.00 per year