Location: South East London, SE16
Salary: £28,000 - £36,000 per annum, depending on experience
Job Type: Permanent, Full time
Shift Pattern: 07:00 - 19:00, 4 on 4 off shift
Principia Estate & Asset Management is a well-established Block Management Property company looking for a Daytime Concierge for one of their Residential Properties.
As a concierge, your duty will be to ensure the best possible smooth running of the property.
The concierge must be of smart appearance, courteous, observant and willing to assist lessees, residents & visitors at all times.
Key Duties and Responsibilities:
The security of the building and the safety of residents are of the utmost importance.
Familiarise oneself with all residents so that strangers can be identified.
Respond to telephone calls as swiftly as possible, receive and log deliveries and deal with general enquires.
Ensure as best possible residents conform to lease regulations i.e. items in c/p, hanging of washing, noise etc., are adhered to.
Maintain a central daily logbook.
To assist contractors when on site, with keys, location and background knowledge, and enter attendance into daily log.
Maintain an up-to-date list of emergency services and contractors telephone numbers.
Report any Health and Fire Safety issues to the Managing Agent undertake monthly emergency lighting flick test and record.
Keep the Concierge front desk clean and tidy and free from combustible materials at all times.
Clear up all litter, leaflets etc. from within the common areas or around the estate.
Ensure there are no obstructions i.e. prams, bicycles etc. or hazardous materials within the common areas.
Inspect all common parts lights and replace defective bulbs where necessary, and record in log-book. Faulty light units are to be brought to the attention of the Managing Agent.
Carry out regular security patrols of the estate and ensure all internal fire, entrance and exit doors and kept closed.
Check all ground level drains and gullies around the property. Report any major blockages to the managing Agents.
Check operation of door locks, closers and door entry systems and report any faults to the Managing Agents.
Keep adequate stock of light bulbs and cleaning products, stationary, household items, gym household items. Orders to be placed by Managing Agents.
Parcel management for residentsAdditional duties when necessary:
Liaise with Managing Agent out of hours team regarding issuing of instructions to contractors for repairs/maintenance where required.
Check and deal with matters reported by residents. Advise the Managing Agent if necessary.
Remind contractors/residents of building working hours restriction.
Notify Managing Agent of any works being undertaken within demised flats which may require a Licence to Alter.
Assist in facilitating service contractors' site visits arranged by the Managing Agent, or residents. This particularly applies in emergency situations to ensure the safety of residents.About you:
Previous concierge experience preferrable.
Good communications
Good time management
Good organisation
Good time keepingIf you're interested in the role and would like to put yourself forward, please hit APPLY.
Candidates with the relevant experience or job titles of: Front Desk Representative, Customer Service Representative, Property Assistant, Receptionist, Front of House, Property Concierge may also be considered for this role
Salary description
£28000.00 - £36000.00 per year