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Out of Hours Business Travel Consultant - Required for this family owned travel management company. They are looking for an experienced Business Travel Consultants to work nights on their repatriation team, assisting clients in medical emergencies. This role can be full or part time with a competitive salary.
Out of Hours Business Travel Consultant Duties
Book travel and hotel accommodation for the emergency medical assistance cases
Support and understand the client’s assistance needs and offer the best professional advice to solve travel and transportation problems and timing
Manage enquiry through to booking, ensuring effective prioritisation
Implement operational procedures to ensure growth of client satisfaction
Out of Hours Business Travel Consultant Skills Required:
Minimum of two years’ experience of working in the travel industry
Knowledge of Galileo is preferable but will consider other GDS
Attention to detail
Enthusiasm and willingness to learn
Strong communication skills including an excellent telephone manner
Problem-solving
Out of Hours Business Travel Consultant Additional Info:
All training is to be carried out in the office in Hampshire (approx 2 weeks) then fully remote
Shifts 10pm to 8am Mon to Fri and 9pm to 8am Sat and Sun