Location: Snetterton, Norfolk
Job Type: Permanent, Full-Time
About the Role
We are looking for an organised, proactive and customer-focused Sales Administrator to join a busy and established business based in Snetterton.
This is a varied role supporting the sales team and helping to ensure customers receive a smooth, efficient service from initial enquiry through to order completion. You’ll be someone who enjoys being busy, takes pride in getting the details right and is confident communicating with customers and colleagues.
The ideal candidate will have previous experience within sales administration, customer service or a similar office-based environment. Most importantly, we’re looking for someone with a positive attitude, good attention to detail and the ability to manage multiple priorities.
Key Responsibilities
Providing day-to-day administrative support to the sales team
Handling customer enquiries by telephone and email in a professional and friendly manner
Processing customer orders accurately and efficiently
Preparing quotations, sales documentation and relevant paperwork
Updating customer records and maintaining accurate information on internal systems
Liaising with customers to provide order updates and resolve any queries
Supporting the sales team with follow-ups and general administration
Coordinating with internal departments to ensure orders are processed and delivered correctly
Monitoring outstanding orders and ensuring any issues are followed through
Assisting with invoicing and other sales-related administration where required
Maintaining organised and up-to-date filing and records
Building strong working relationships with both customers and colleagues
Providing general administrative support to the wider office when required
About You
We’re looking for someone who is:
Organised and detail-focused, with a strong eye for accuracy
Customer-focused and confident speaking with people over the phone and by email
Proactive, with the ability to spot what needs doing and get on with it
Comfortable working in a busy environment where priorities can change
A good communicator who enjoys working as part of a team
Confident using Microsoft Office and computer-based systems
Able to manage multiple tasks while maintaining a high standard of work
Reliable, approachable and professional
Keen to develop within a long-term role
Previous experience in a sales administration, customer service, order processing or commercial office environment would be beneficial, although the right attitude and transferable experience will also be considered.
What’s on Offer
Permanent, full-time position
Based in Snetterton, Norfolk
Opportunity to join an established and growing business
Varied role with plenty of interaction across the business
Supportive team environment
The Person We’re Looking For
This would suit someone who enjoys having a role where no two days are exactly the same. You’ll be an important link between customers and the sales team, so being approachable, organised and willing to get involved is key.
If you’re looking for a stable, long-term opportunity where you can build your experience and become a valued member of a busy team, we’d love to hear from you.
Get in touch with Jade at Select Recruitment for more information, or apply now
Salary description
£28000.00 - £28000.00 per year