The job role will include -
¨ Handling telephone and other queries from clients and others.
¨ Receiving telephone messages, facsimile messages and emails ensuring they are dealt with promptly.
¨ Communicating with clients in their personal calls to the office and ensuring that they are given a prompt, efficient and friendly service.
¨ Assisting with duties including typing of letters, documents, filing and copying.
¨ Preparing documents and correspondence, including preparing mail and enclosures.
¨ Assisting in administration of Private Client files from opening of files to their close and subsequent archiving
¨ Making appointments, maintaining and reviewing the diary on a daily basis.
¨ Management of financial aspects of client files including ensuring that all money transactions are notified to the Accounts Clerk and are also noted on every file’s money sheet.
¨ Research of relevant legal issues.
¨ Drafting legal documents and correspondence.
¨ Meeting with clients on behalf of the department to assist with legal matters such as Lasting Powers of Attorney and Probate matters.
¨ Regular reviews of files.
¨ Covering for others when they are unavailable.
¨ Providing guidance to new, inexperienced or temporary members of staff as necessary.
¨ Ensuring all matters are dealt with smoothly in the absence of Senior Partner and that clients queries are promptly dealt with.
¨ Ensuring that the Wills LPA’s & Probate precedents and database are kept up-to-date, effective and in order.
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Skills Required
¨ Ability to learn quickly.
¨ A willingness to develop secretarial skills.
¨ An ability to work under pressure.
¨ Effective communication and interpersonal skills - There will be significant contact with clients and other parties with whom a good working relationship is crucial.
¨ The ability to apply common sense in handling competing priorities.
¨ Sound work management and organisational skills and Initiative.
Essential Attributes
¨ Existing experience in an office environment is essential.
¨ Proficiency with Word and Outlook.
¨ Good Typing speed.
¨ Excellent typing accuracy.
¨ Good spelling and punctuation.
¨ Good attention to detail.
Please apply asap, this role is working for a leading law firm, offering excellent benefits, career progression and competitive salary
Salary description
£25000.00 - £30000.00 per year