Location: Central Bedfordshire
Fancy working for a really credible, global company with a great reputation?
Want to work with an engaging, fun team that work hard play hard?
Want a to work for a company that can potentially lead to a long term career path?
Want to earn £13.24ph - circa £470 (gross) per week, for working 35 hrs per week, along with additional holiday pay? (circa £24,479 when you become a permanent member of staff, if successful whilst temping)
Well, please read on!
We have a great opportunity for a confident, organised individual to join this global, award winning company at their lovely offices in Central Beds. It is for a temp to possible perm, Scheduling Administrator.
This is for an ASAP working for 35 hrs per week
Salary: £13.45 ph /£24479
Benefits:
* 28 days holiday pay pro rata (inc bank hols)
* pension scheme (after qualifying period)
* free parking
* holiday pay
Hours: Mon - Fri 9am-5pm (1 hr lunch break) 35 hrs per week
Role Objective
Contacting the companies clients to ensure the companies annual assessment visits are scheduled to perform the company reviews and audits as required.
So a great phone manner with a tenacious, engaging attitude is essential as you will be speaking to all business managers, directors, etc to schedule these reviews.
Overview of the Role
You will provide a great administration service ensuring adequate resources/auditors are provided to deliver the expected services to the companies clients
To provide great administrative support within the operations team, being a key link between the companies customers and audit staff staff by administering daily activities required to achieve the scheduling and kpis required.
Preparing the client data for issuing accreditation certificates, invoices, contract reviews and provide the liaison between clients and the relevant staff regarding all inquiries and the progress of the application and certification process.
Duties
* Scheduling and booking annual audit and review visits that ensures delivery of the companies services to its customers.
* To assist in the team resource planning, ensuring resources are available to complete the annual visit
* To plan and monitor visits to ensure that the annual visit programme is completed on time in accordance to the schedule.
* Accurate compilation and entry of the reviews, including updating on activity required for better results, coding and queries.
* Generating certificates and dispatching with invoices and maintaining accurate related records.
* Providing support and cover to Administration team colleagues
* Dealing with client inquiries, performing chase up calls and maintaining accurate electronic records
* Planning own workload to ensure priority tasks completed to agreed deadlines and objectives are met.
* To help identify issues and make recommendations for better working practice
* To prepare routine reports
Must Haves
* Minimum GCSE’s or equivalent qualification – including English and Maths (or demonstrable & verifiable relevant work experience).
* Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
* Experience of Microsoft Office, PC literate and accurate keyboard skills
* Excellent English communication skills and ability to build relationships, as there is a lot of phone liaison required
* Great people and customer service skills, with experience of working in a customer service environment as well as solid administrative experience
* Ability to work as part of a team or on own initiative with minimum supervision
* Ability to work to deadlines and targets to ensure scheduled appointments met
This is a global award winning company that offers a great place to work. So if you are an experienced Customer services individual with good administration skills, then please send you details to us asap
If you don't hear back, unfortunately ,you have not been shortlisted on this occasion but please do keep an eye for further suitable roles and we would like to thank you for your application
Salary description
£13.45 - £13.45 per hour