Are you an experienced and customer-focused payroll professional looking for a new challenge? Join the London Borough of Hackney, one of the UK's most diverse and highest-performing local authorities, We are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud.
Key Information
Post Title: Payroll Officer
Directorate: Chief Executive
Location: Hackney Service Centre (with hybrid/agile working)
Responsible To: Payroll Team Leader
The Role: What you will do
As a Payroll Officer, you will be crucial in assisting in the delivery of the Payroll service. You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work. The payroll service supports Hackney, Traded Services, including Schools and Teachers.
Core Responsibilities include:
Processing and Data Management: Accurately inputting payroll data (Starters, Leavers, Secondments, etc.) into the Midland HR System (ITRENT)
Payment Calculation: Calculating and recording statutory and occupational Maternity, Paternity, and Adoption payments.
Expense & Claims: Processing Overtime Claims and Travel/Mileage expense claims, including Teachers' data in line with HLT provisions.
Compliance: Ensuring all employees are paid accurately and on time, checking monthly payrolls and variance reports. You will maintain up-to-date knowledge of payroll legislation and lawful deductions.
Customer Support: Providing effective responses to a wide range of enquiries from employees, managers, and external organisations. You will advise employees and managers on all payroll issues, aiming to resolve matters at the source.
Third-Party Payments: Processing and quality assuring payments to third parties like Income Tax/NI and Pension Contributions.
About You: What you will bring
We are looking for a highly organised individual with excellent attention to detail.
Essential Requirements (Demonstrable Experience & Knowledge):
Payroll Expertise: Proven up-to-date knowledge of payroll processes, principles, and statutory payments/deductions (SSP, SMP, TAX, and NI) within the public sector
System Experience: Demonstrable experience processing a range of transactions using IRETNT (Highly Desired) /HR/Payroll/Pensions systems.
Query Resolution: Experience resolving customer queries/problems related to payroll matters, providing advice, and taking initiative to progress solutions.
Legislation/Policies: Knowledge and understanding of employment legislation, PAYE, and the ability to interpret and apply these to provide information. Understanding of Local Government and Teachers' Terms & Conditions is also valuable.
Skills: High-level customer service skills, the ability to work quickly, accurately, and to tight deadlines, and strong problem-solving skills.
Ready to apply?
If you are a proactive team player who thrives in a quality-controlled, customer-focused environment and possess the required experience, we want to hear from you!
Ony applicants with the relevant experience will be considered
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy
Salary description
£19.98 - £26.92 per hour