Location: RSPB South Stack, Anglesey LL65
Salary: £12.60 - £13.45 Per Hour
Hours: Part-Time, 8 - 16 hours per week
Contract: The contract will be an immediate start, ending 4th October 2026
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working person to work in our café, welcome visitors and maintain visitor standards at RSPB South Stack.
Our café and visitor offer is a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.
Duties will include working in our café serving customers and helping to maintain the high visitor standards of our busy visitor operation. You will be able to communicate well with our visitors and offer excellent levels of customer care.
Our work is planned via the use of rotas and this part-time role will include weekend and bank holiday working. Full induction and training will be provided.
Essential skills, knowledge and experience:
* GCSE Maths and English or equivalent.
* Enthusiastic approach to work.
* Excellent verbal communications skills.
* Ability to manage and respond to customer needs and feedback.
* Cash handling.
* Be able to work effectively as part of a supportive and positive team.
* To demonstrate a clear understanding of food hygiene.
* Ability to work on your own initiative and under pressure.
* To consistently deliver the highest standard of customer service.
Desirable skills, knowledge and experience:
* Experience of working at a catering environment/visitor attraction.
* An intermediate Food Hygiene level 2 certificate, although training will be given.
* Knowledge of health and safety in the workplace.
* Confident in the use of tills and payment processes, training will be given.
Additional Information:
* The contract will be immediate start, ending 4th October 2026.
* This is an 8-hour contract working Monday & Friday with an additional 8 contracted hours during peak season on a Tuesday and Wednesday.
* Flexibility to cover additional shifts is an essential as part of this role.
Closing date: 23:59, Thursday 9th April 2026
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application, you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
Contact us to discuss any additional support you may need to complete your application.
No agencies please
Salary description
£12.60 - £13.45 per hour