This will be a full-time role working 40 hours per week working Monday to Friday (some flexibilty will be needed for ad hoc evenings and weekends).
The successful candidate will receive a competitive salary of £38,000
Ideally you will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services. You will be leading a large cleaning team delivering the highest compliance of hygiene and all health and safety routines.
Role Responsibilities
Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service.
Manage on-site FM projects specific as agreed with the Project Team.
Provide a key interface between on-site client and the contracted service providers on a day-to-day basis.
Monitor and report service level agreements and key performance indicators internal and external.
Monitor supply partners service delivery and customer interface on a day-to-day basis.
Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement.
Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status.
Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications.
Manage all employee relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases.
Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines.
Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures.
About you
Experience within soft services
Experience with managing cleaning teams of up to 60
Ability to liaise and work professionally with clients and staff
Excellent communication skills
Full UK Driving licence
What's next?
If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week.
TE1
Salary description
£38000.00 - £38000.00 per year