Jobs in Hanwood Bank

Client Coordinator
Shrewsbury
Temporary - Permanent
Monday-Friday, 8:30am–5:00pm
Salary £28000 - £33000
Annual leave – 25 days + Bank Holidays when the role goes permanent
We are looking for an organised, proactive and customer-focused Client Coordinator to support the delivery of smaller projects across a varied client portfolio. Working alongside Technical Project Managers you will coordinate the administrative and operational activity required to keep projects moving from initial instruction through to completion.
This is a busy, varied role requiring someone who can manage multiple priorities, maintain accurate records and communicate confidently with customers, engineers, subcontractors and internal teams.
Key Responsibilities
Project & Workflow Coordination
* Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through.
* Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.
* Coordinate engineer and subcontractor attendance, materials and other project requirements.
* Raise and track subcontractor work orders and monitor progress through to completion.
* Maintain accurate project trackers and proactively highlight delays, risks or issues.
* Support quotations, purchase orders, variations, uplifts and invoicing.
Systems & Administration
* Maintain accurate and up-to-date project information within the CRM system.
* Update job statuses, costs, documentation, subcontractor information and project progress.
* Ensure project documentation is complete, accurate and consistently maintained.
* Assist with reporting, KPI tracking and general system administration.
Customer & Stakeholder Management
* Act as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle.
* Respond to queries professionally and provide clear, proactive updates.
* Build strong working relationships with customers and operational teams.
* Support Project Managers and Senior Management with regular project updates.
Compliance & Commercial Support
* Ensure projects follow internal processes and required governance procedures.
* Support the collation of project handover documentation.
* Assist with tracking project costs, variations and operational updates.
* Help ensure projects are delivered on time, within agreed requirements and in line with company procedures.
* Identify opportunities to improve processes and operational efficiency.
About You
We are looking for someone who is highly organised, commercially aware and comfortable working in a fast-paced, project-driven environment.
You will ideally have:
* Experience in project coordination, administration or a similar operational role.
* Strong organisational skills with the ability to manage multiple live projects and competing priorities.
* Excellent attention to detail and confidence working with systems, documentation and data.
* Strong communication and customer service skills.
* A proactive, solutions-focused approach and the confidence to identify and escalate issues when required.
* Good IT skills and experience using business management or project systems.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: MP27049