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P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Ships Agent to join their team based in Great Yarmouth on a full time, permanent basis.
Main Responsibilities:
* Build effective working relationships with Clients, ensuring that they always receive the highest quality of service delivery and support.
* Action operational requests from Vessels/Vessel Owners/Vessel Charterer.
* Sourcing/Procurement of equipment and supplies.
* Inputting, retrieving and reporting of data using computerised systems, ensuring accuracy and appropriate presentation style.
* Maintain up to date knowledge of Risk Assessments/Method Statements and undertake review of same ensuring compliance with legislation/company rules.
* Work closely with companies Safety Advisors during any incident investigation or safety initiative to effect timeous and positive results.
* Driving duties which may include the company minibuses or flatbed trucks, to safely transport ships personnel/belongings and equipment.
Person Specification:
* Customer focused with strong interpersonal and communication skills, both verbal and written.
* The ability to build and maintain effective relationships.
* Accustomed to working effectively in a fast-paced environment, flexible and can adapt to changing workloads and priorities, where high standards are not compromised under pressure.
* Solutions based with strong planning, organising and numeric skills, and an excellent attention to detail.
* Ability to work stand-alone, demonstrating initiative and ownership, while a positive contributor to the wider team.
* Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation.
* Flexibility to facilitate an on-call weekend rota
* Computer literate with well-developed IT skills across the Microsoft suite. MS AX would be advantageous.