FRONT OF HOUSE ADMINISTRATOR
Immediate Start – Office Based role
Based in Cranleigh, Surrey
Salary £24,785
Contract terms 37.5 hours per week – Monday to Friday 8:30am - 5.00pm
Annual leave 25 days paid leave plus bank holidays
Free on-site parking
Role summary
Working across two sites, you will be a vital part of the Administration Team. As well as providing the friendly, welcoming face and a smooth front of house service, you will also undertake general administrative and break time duties to support our staff team. This role would suit someone who has a background in a busy, customer focused role, who may be seeking a change of career to a reception and administrative role.
How will you contribute to the team?
- Undertake reception duties including answering the telephone and welcoming visitors
- Coordinate meeting room bookings
- Maintain learner attendance records
- Assist with setting up new starters with keys, fobs, uniform and car badges
- Manage generic email inboxes, responding to and forwarding emails to relevant staff
- Coordinate incoming and outgoing post and deliveries
- Maintain petty cash distribution, collection and records
- Support the daily transitions of learners to ensure the safe arrival and departure
- Maintain notice boards and keep staff common areas and tidy
- Provide administrative support to staff and the senior management team
- Support with trust events such as open days and conferences
- Provide school break and lunch support, preparing and tidying lunch and break areas
- Play an active role as a trained first aider and fire warden
What will you need?
- Experience of working in a front-facing customer service role
- Confidence in the use of the Microsoft Office suite (In particular outlook)
- A warm, courteous and professional demeanour and telephone manner
- Good verbal and written communication skills
- The ability to be a confident team player
- Excellent problem solving and organisational skills
- First Aid trained or happy to undertake First Aid training