Jobs in Frenze

Role Purpose

This is your chance to make an impact by helping to continuously improve and shape our client’s customer experience and where your contributions will be valued and recognised.

* Supporting the business needs by analysing activity data, investigating trends & making recommendations

* Applying tools and techniques for data analysis and data visualisation (including the use of business information tools)

* Identifying, collecting, and migrating data to and from a range of systems

* Conducting data quality assurance, validation and linkage

* Managing ETL process, including adapting and troubleshooting as required to ensure data consistency

* Carrying on data quality assessments, identifying gaps and performing remediation actions

* Summarising and presenting data and conclusions in the most appropriate format for users

* Building and maintaining the appropriate reports and creating data dashboards, graphs, and visualisations for varying audiences within the business

* Refining, updating, and timely distributing existing reports, ensuring they remain accurate and are fit-for-purpose as the business evolves

* Processing and delivering solutions to the internal customer requests and queries in an efficiently and timely manner

* Helping to deliver a continuously improve strategy by proactively identifying data issues, investigating errors, fixing root cause issues, and recognizing improvement opportunities

* Promoting processes automation and self-serve solutions

* Training end-users about new reports and dashboards

* Communicating with stakeholders to understand data content and business requirements

* Maintaining awareness of technology changes within the BI industry

Responsibilities

* Ensure compliance with company policies and regulations.

* Communication will be core to your role

* Other critical elements of this role include the ability to prioritise effectively as well as to identify and champion business improvement opportunities, removing any barriers to great performance.

* Build and maintain excellent, value-adding working relationships with immediate colleagues across the Lexham Group to explore new ideas and developments alongside sharing best practice.

* Any other duties commensurate with the level of responsibility of this role.

Experience & Requirements

* Strong attention to detail and analytical skills

* Excellent communication and interpersonal skills

* Proven ability to work under pressure and manage multiple priorities in a fast paced environment