£13.81 per hour | 39 hours per week | 5 days from 7 | Shifts: 9-5 or 10-6 Initial 2-3 month assignment with high potential to run until Christmas 2026
We're recruiting 18 Courier Trainers across multiple London and South‑East locations to support one of the UK's leading delivery networks. This is an excellent opportunity for candidates who enjoy fast‑paced operational work, supporting people, and keeping things running smoothly behind the scenes.
Whether you come from customer service, retail, logistics, hospitality, or any role where you've coached, supported or guided others - this could be a perfect fit. Full training is provided, and you'll be joining a friendly, hands‑on team where no two days are the same.
📍 Hiring Across 18 Sites
We are looking for Courier Trainers in the following locations:
Lakeside East
Bury West
Bury East (x2)
Hemel North (x2)
Hemel Central
Gatwick North
Gatwick South (x2)
Brooklands South (x2)
Maidstone Central (x2)
Maidstone South
Bury West (additional)
Brooklands North
If you're based near any of these areas - we want to hear from you.
What You'll Be Doing
As a Courier Trainer, you'll play a key role in supporting new couriers as they join the network, ensuring they feel confident, prepared and ready for the road.
Support the onboarding and training of new couriers
Assist with allocating daily work and monitoring courier readiness
Check parcel scanning activity and ensure compliance throughout the day
Make sure parcels are prepared correctly for collection and dispatch
Identify operational risks and escalate through the Service Tracker
Help plan for resource gaps and communicate potential issues
Resolve day‑to‑day challenges such as late couriers, missing parcels or scanning delays
Provide guidance on manifests, routing and delivery exceptions
Keep Territory Managers updated with clear operational feedback
Build positive working relationships with couriers and service providers
What We're Looking For
You don't need logistics experience - just the right attitude and transferable skills.
Background in customer service, retail, logistics or operations
Confident using laptops, smartphones and mobile apps
Strong IT skills and ability to learn new systems quickly
Excellent communication and coaching ability
Organised, calm and able to work in a fast‑paced environment
Good problem‑solving skills with confidence to make decisions
Flexible to work any 5 days from 7
Why This Role Stands Out
This is a rare chance to join a major UK delivery network during a period of rapid growth. You'll gain valuable operational experience, develop coaching skills, and play a key part in keeping courier operations running smoothly across multiple sites.
With 18 positions available, this is one of the largest onboarding projects of the year - and a fantastic opportunity for anyone looking to step into logistics, operations or people‑support roles.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£13.81 - £13.81 per hour