The order in which job vacancies are displayed is determined by a composite score based on the following factors:
Keyword Relevance: How well your search terms match the vacancy details. We prioritize matches found in the job title, followed by job requirements, location names, and educational levels. Matches within general employer information or the organization's name carry a lower weight.
Commercial Prioritization (Premium Jobs): Vacancies paid for by employers ('Premium' or 'Sponsored') receive a ranking boost and will appear higher in the search results.
Recency (Date Relevance): Newer vacancies are prioritized. The relevance score of a vacancy is reduced by half once the posting is older than 30 days.
Proximity (Distance Relevance): Vacancies located closer to your search location are ranked higher. For vacancies located more than 30 km from the search center, the relevance score is halved.
The final ranking is established by multiplying all these individual factors to calculate the total relevance score.
We are currently recruiting for an experienced Planner to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties.
The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards.
Responsibilities
Planning and scheduling daily workloads for operatives and subcontractors.
Managing diaries to maximise productivity and minimise travel time.
Allocating responsive repairs, planned works, and maintenance appointments.
Monitoring job progress and rescheduling works where required.
Liaising with tenants, clients, site teams, and contractors to coordinate appointments.
Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs.
Updating internal systems with accurate job information and appointment details.
Tracking outstanding works and ensuring follow-on appointments are arranged promptly.
Producing reports on productivity, work volumes, and performance.
Requirements
Proven experience as a Planner/Scheduler, ideally within social housing or domestic maintenance.
Excellent organisational and time-management skills
Confident speaking to customers over the phone
Able to manage a busy workload and prioritise effectively