Location: Plymouth
Duration: 8 weeks
Hours: 37 hours per week
Rate: Hourly Rate DOE
We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working.
The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+.
Key responsibilities:
* Manage a varied caseload of tenancy and estate management matters.
* Undertake estate inspections, tenancy visits and property-related meetings.
* Identify and resolve tenancy, estate and neighbourhood issues.
* Work proactively with residents and partner agencies.
* Manage anti-social behaviour cases where required.
* Maintain accurate records and ensure cases are progressed effectively.
* Build positive relationships with residents, colleagues and external stakeholders.
* Work across a defined patch while contributing to wider housing management services.
About you:
We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing.
You should have:
* Previous experience within social housing/housing management.
* Experience managing a varied tenancy/caseload.
* Strong communication and customer service skills.
* The ability to deal confidently and sensitively with a predominantly older resident group.
* Good knowledge of tenancy and estate management processes.
* The ability to work independently, prioritise workload and manage competing demands.
* A full driving licence and access to transport would be advantageous.
Working arrangements:
The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.
Interviews can be facilitated face-to-face or via Teams.
If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you.
Please contact Ellie Benson on (phone number removed) to hear more
Salary description
£20.00 - £22.00 per hour